Effective Date: April 1st, 2025
Last Updated: April 1st, 2025
At ZapKredit, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our app or website.
1. Information We Collect
We may collect the following types of information:
- Personal Details: Name, email, phone number, date of birth, PAN, address, etc.
- Payment Details: Credit/debit card information, transaction history, billing data.
- KYC Documents: Required for identity verification and regulatory compliance.
- Device & Usage Info: IP address, browser type, device identifiers, and usage patterns.
- Location Data: If permitted, used to offer personalized services.
2. How We Use Your Information
Your data is used to:
- Process payments and deliver services.
- Verify your identity and complete KYC checks.
- Enhance user experience and improve our platform.
- Send important alerts, updates, and promotional messages.
- Detect and prevent fraud or misuse.
3. Data Sharing & Disclosure
We do not sell your data. We may share it with:
- Banking partners & payment gateways for secure processing.
- Regulatory bodies, as per legal requirements.
- Trusted third-party vendors supporting our technology and services.
4. Your Rights
You may:
- Access or correct your personal information.
- Request data deletion (subject to compliance requirements).
- Opt-out of promotional communication at any time.
Reach us at support@zapkredit.com to exercise your rights.
5. Data Security
Your data is protected using encryption and security best practices. We limit access to your information to only authorized personnel.
6. Cookies & Tracking
We use cookies to improve app performance and user experience. You may adjust cookie settings through your browser preferences.
7. Third-Party Links
Our platform may include links to other websites. We are not responsible for their content or privacy practices.
8. Policy Updates
We may revise this policy occasionally. Updated versions will be published here with a new effective date. We encourage you to check this page periodically.
9. Contact Us
For questions or privacy-related concerns:
📍 4th Floor, Fortune Monarch Towers
Road No. 36, Jubilee Hills
Hyderabad, Telangana, India – 500033
📞 +91 81795 32323
✉️ support@zapkredit.com